1. Introduction
A-Z Security Services Ltd ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect and process the following data about you:
• Contact Information: Name, email address, phone number, business address
• Business Information: Company name, job title, security requirements
• Technical Data: IP address, browser type, operating system
• Usage Data: Information about how you use our website and services
• Communication Data: Your correspondence with us including emails and phone calls
3. How We Use Your Information
We use your information for the following purposes:
• To provide and maintain our security services
• To communicate with you about your service requirements
• To send you quotes, invoices, and service updates
• To improve our website and services
• To comply with legal obligations
• To protect our business interests and prevent fraud
4. Legal Basis for Processing
We process your personal data under the following legal bases:
• Contract Performance: To fulfill our contractual obligations
• Legitimate Interests: To operate and improve our business
• Legal Obligation: To comply with legal and regulatory requirements
• Consent: Where you have given explicit consent for specific purposes
5. Data Sharing and Disclosure
We may share your information with:
• Service providers who assist in delivering our services
• Professional advisers including lawyers and accountants
• Regulatory bodies and law enforcement when required by law
• Background checking agencies for security screening purposes
We do not sell your personal data to third parties.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Retention periods vary depending on the type of data and legal obligations.
8. Your Rights
Under GDPR, you have the following rights:
• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restriction: Request restriction of processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing of your data
• Rights Related to Automated Decision Making: Not be subject to automated decisions
9. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Data Protection Officer
Email: info@a-z-security.co.uk
Phone: 01582 283499
Company Registration: 12162206
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been breached.
